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Conflict resolution and mediation skills help people in disputes find common ground while working toward a mutually beneficial solution together. The Other Chair is a podcast dedicated to helping you, the listener, learn how bringing human issues to the table can help resolve conflict in your personal and professional life. From professional mediators to human resource professionals and those who get the call from friends and family in need, there is something for everyone looking to bring understanding to conflict-driven conversations.
Episodes
Tuesday Sep 30, 2025
Tuesday Sep 30, 2025
In this episode Gary Friedman traces the evolution of mediation from a people-centered alternative to a lawyer-dominated process, explaining how courts and legal culture turned voluntary mediation into mandatory settlement practices. He describes the understanding-based model that returns decision-making to the parties, while showing how lawyers and the law can support - rather than control - constructive, creative agreements.
Friedman offers practical takeaways for mediators and attorneys: how to keep clients at the center, use legal input as a helpful reference, expand what’s negotiable so the “pie” grows, and find professional and personal satisfaction in fostering durable, human-centered resolutions.
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