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Conflict resolution and mediation skills help people in disputes find common ground while working toward a mutually beneficial solution together. The Other Chair is a podcast dedicated to helping you, the listener, learn how bringing human issues to the table can help resolve conflict in your personal and professional life. From professional mediators to human resource professionals and those who get the call from friends and family in need, there is something for everyone looking to bring understanding to conflict-driven conversations.
Episodes
Monday Jul 22, 2024
Monday Jul 22, 2024
In this episode of the other chair, Doctors Paul Natterson and Jeff Stuart join us to discuss the need for new approaches to addressing conflict within the healthcare system in American and how the understanding-based approach and other models are helping them pave the way in an industry where conflict resolution is rarely considered or utilized.
Paul and Jeff are physician leaders and executives with formal conflict resolution training, advocating an institutional framework for collaborative problem solving techniques including mediation, to positively affect dispute outcomes, preserve relationships, and create a more transparent and supportive culture in healthcare settings.
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